Privacy Policy

INFORMATION ON THE PROCESSING OF PERSONAL DATA - pursuant to the General Data Protection Regulation (EU) 2016/679

This privacy policy is valid for the purposes of Article 13 of Legislative Decree no. 196/2003 and for the purposes of Article 13 of EU Regulation no. 2016/679.

This information is provided for the website dolcevivo.it, owned by La Dolce Vita Snc di Graziani Cinzia & c., with registered office in Orvieto (TR) 05018, Via Monte Nibbio 25/A, VAT number 01276800552, as Data Controller pursuant to the GDPR.

Purchases on the Site

Subject to your consent, your personal data will be processed to allow you to make purchases on the Site.

Registration

The information and data requested during registration will be used to allow you to access the reserved area of the Site and to use the online services offered by the Data Controller to registered users.

Marketing

Subject to your consent, the Data Controller may process the personal data you provide in order to send you advertising material and/or newsletters relating to its own products.

In compliance with the GDPR, we hereby inform you that the Data Controller will process your personal data under the following conditions.

Article 1. Purpose and legal basis of the processing.

The processing of personal data is aimed at achieving the following purposes:

  1. to allow registration on the Site and access to services reserved for registered users, as well as to allow compliance with obligations arising from the law or regulations in force, in particular in the administrative, accounting, and public security fields. The legal basis for processing is the need of the Data Controller to take pre-contractual measures adopted at the request of the data subject or to comply with a legal obligation;
  2. in the case of placing an online purchase order, to allow the conclusion of the purchase contract and the correct execution of the operations connected to it (and, if necessary according to the sector regulations, to fulfill tax obligations). The legal basis for the processing is the obligation of the Data Controller to execute the contract with the data subject or to comply with legal obligations;
  3. with your consent, for sending newsletters and conducting market research, including to assess user satisfaction, and for sending advertising material relating to the Data Controller's products, via systems such as email ( marketing purposes ); The legal basis for processing is the consent of the data subject;
  4. to respond to your requests via email or telephone. Providing this information is optional, but your refusal will prevent the Data Controller from responding to your requests. The legal basis for processing is the legitimate interest of the Data Controller in responding to user requests, equivalent to the user's interest in receiving a response to communications sent to the Data Controller.

Your consent to the processing of your data for marketing purposes is purely optional.

Failure to consent to the processing of data for marketing purposes will mean that you will not be able to receive advertising material relating to the Data Controller's products, nor will the Data Controller be able to conduct market research, including to assess user satisfaction, or to send you newsletters.

Notwithstanding the foregoing, it is understood that the Data Controller may still use your personal data solely for the purpose of fulfilling the obligations required by current laws and the obligations arising from the contractual relationships between you and the Data Controller.

Data provided in case of shipment

On the Site, you will have the option to send one or more products to a third party by entering the personal data requested from time to time. You are aware that the Data Controller will retain such personal data for the time strictly necessary to document that your request has been processed. To use this service, you must be able to demonstrate, if requested by the Data Controller, that you are legitimately entitled to use the personal data of your friends/contacts.

Article 2. Methods of processing

The processing of personal data will be carried out primarily with the aid of electronic means, in accordance with the methods and tools suitable to guarantee its security and confidentiality in compliance with the GDPR.

The information collected and the processing methods will be relevant and not excessive in relation to the type of services provided. The data will also be managed and protected in environments with controlled access.

Article 3. Communication and/or dissemination of data

Personal data may be disclosed to:

  • to all those entities (including Public Authorities) that have access to personal data by virtue of regulatory or administrative provisions.
  • to postal offices, couriers, suppliers or freight forwarders responsible for delivering the products purchased through the Site.
  • to the banking institutions and companies that manage the national or international payment circuits through which online payments for products purchased through the Site are made.
  • to the employees and/or collaborators of the Data Controller
  • to the entities that manage online payment transactions

The data concerning you will not be disclosed, except in anonymous and aggregated form, for statistical or research purposes.

Article 4. Data Controller

The Data Controller can be contacted at the following address:

La Dolce Vita Snc, owned by Cinzia Graziani & c.

Orvieto (TR) 05018, Via Monte Nibbio 25/A.

Tel. (+39) 0763 300765

Article 5. Data Retention

Personal data will be stored and processed for marketing purposes for a period of 24 months. At the end of this period, the Data Controller may ask the user to renew consent to the processing of their data for the same purposes or to anonymize the data and store it only for statistical or historical purposes.

For all other purposes set out in the privacy policy, personal data will be kept for the time necessary to ensure the correct performance of the services offered.

Article 6. Rights of the data subject

Pursuant to Article 13 of the Data Protection Regulation (EU/2016/679) , the Data Controller informs you that you have the right to:

  • request access to personal data from the Data Controller, rectification or erasure of the data, or restriction of processing concerning the data, or to object to the processing, as well as the right to data portability.
  • revoke consent at any time without affecting the lawfulness of the processing based on consent given before the revocation.
  • file a complaint with a supervisory authority (e.g., the Data Protection Authority).

The aforementioned rights may be exercised by submitting a request, without any formalities, to the Data Controller at the contact details indicated above.

Article 7. Amendments

The Data Controller reserves the right to make changes to this privacy policy at any time, providing appropriate notification to users of the Site and guaranteeing in any case adequate and similar protection of personal data. To view any changes, please consult this privacy policy regularly.

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